SHIPPING & POLICIES

 If you experience any product issues, snap a photo of it, then email it to us at contact@essenceofjadore.com & we will re-ship out the same product that was purchased.

All orders are shipped out within 2-3 business days. On most occasions, it can be as soon as 1-2 business days. Expedited shipping is available for an extra fee (shown at checkout).

FAQs

Q: How soon would my order be shipped?

A: All products are handcrafted with love so we prepare orders as they are ordered to ensure freshness. The shipping time could be from 1-2 business days (not including weekends/holidays).

 

Q: Are the products preserved for a long shelf life?

A: Yes! Our products are preserved. Be sure to check the expiry month on the container labels once received.

 

Q: Are the products natural?

A: Of course! They're also pH balanced.